Q: How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Q: How do Refunds/Exchanges work?
Return and Replacement Policy: Our products are all printed on demand which means they are custom made especially for you or your customers. As a result we do not technically offer returns. However, accidents do happen and your satisfaction is our top priority. So if we make a mistake we are more than happy to reprint and reship the order at our expense.We will reprint and reship your order if one of the following situations has occurred:
1-The placement of the printed image is obviously different from the way it was displayed on the website.
2-If we accidentally printed the wrong image.
3-If we send you a product in the wrong size or color.
4-If the product is damaged during delivery.
5-If there is a defect that occurred during the printing process.
For example, gaps in the ink, etc. For product replacement, please send us an email request for replacement and be sure to include the following:
1-Send an email to with the following subject line: Reddirtconcerts@gmail.com
Order # “your order number” reprint request
2-Please include a photo of the problem product. Use a ruler in the photo if it is a size issue.
3-Be sure to describe the problem to us with as much info as possible.
**One of our support team will reach out to you within 48 hours.
The order replacement is your responsibility if one of the following situations has occurred:
1-The wrong size was orderedIf you or your customer made an error in the order process and chose the wrong size or color.
2-Wrong address for delivery.If there is an error in the address and a package is undeliverable or shipped back to us we are happy to ship it out again for the cost of delivery.
Accidents can happen but rest assured we are working very hard to keep you our customers happy. Your satisfaction is our goal!
Red Dirt Concerts
Q: May I get a logo on a different type of shirt?
If you see a logo that you would like on another T-Shirt, Tank Top, V-Neck, Hoodie, ect. Please email and we can set that up for you to order.
Q: Premium vs Standard T-Shirts
Premium T-Shirts - are made of a soft Tri-Blend Material that is extremely comfortable.
50% Poly, 25% Soft Cotton, &25% Rayon.
Standard T-Shirts - are made from 100% super soft cotton. Standard Heather Colors - most are 52% /48% Ringspun Cotton/Poly
Q: Where is my order?
Please Check the ORDER LOOKUP tab in the top menu bar and enter you email and order # (Provided in Order Confirmation email). If you still need more help please use the CONTACT tab